Do you want to give your customers the opportunity to offer gift cards or gift vouchers to their loved ones? It's easy! Just follow the creation steps below step by step.
Step 1: Create a "Gift Voucher" product page
In order to create a Gift Card, it will be necessary to create a product page with a specific configuration (Products > Add a product section).
Price & Stock
Digital gift card
Go to the "Price & Stock" tab, and set up a specific inventory management as below.
This configuration will make it possible not to manage stock on your product without impacting your ordering process.
Physical gift card
If you can obtain an unlimited number of physical cards, you can use the same configuration as for a digital card. However, if you have a limited number of cards, please enter your actual stock.
Delivery
Digital gift card
Go to the Configuration (Cogwheel) section > Delivery methods, and create a specific delivery method called Digital gift card, applying it only to this product. This delivery method is, of course, free of charge. The delivery time is instantaneous and will only depend on the preparation time for products in stock.
Physical gift card
The shipment of your card must be handled like any other physical product.
After completing the Required Information tab, go to the Delivery tab and disable delivery (in the case of a digital gift card.)
☝️ Good to know
Whether it's a paper card or a digital card, your product must include a weight. A weight greater than 0g is required for the order process to be completed normally:
For a paper card, just fill in the actual weight of your card with its packaging (e.g.: 100g). You should have enabled delivery above, so shipping your gift card will be like any product in your store.
For a digital card, you can, for example, enter a weight of 1g on your variants. This weight will not be visible on your store; it will simply allow our system to complete your order process normally.
Photos
Go to the Photos tab and add the image of the gift card. To create this visual, we advise you to use the free software Canva.com.
Variants
Go to the Variants tab to create simple variants. These variants will correspond to the values of the gift cards that you will offer to your customers.
Enter the amounts in the "Name" column and the linked values in the "Price incl. VAT" column (e.g.: €10, €20 ...).
Customization
Go to the Customization tab.
This step allows your customer to fill in the recipient's information in detail. Each field to be filled in must have its own customization block and must be mandatory (except, potentially, the message).
This setting allows you to retrieve the information of the beneficiary of the gift voucher (their email address, name, a message, etc.).
Step 2: Create the linked discount code
When a customer orders a gift voucher from you, you will need to:
Create a customized discount code for the gift card recipient.
Send it to them manually from your email.
Step 3: Manage the remaining credit
If, after the beneficiary uses the discount code, there is still remaining credit, simply reissue a discount code of a value corresponding to the remaining credit.
💬 Feel free to contact your Business Coaches if you have any questions!