Do you want to give your customers the opportunity to offer gift cards or gift vouchers to their loved ones? It's easy! Just follow the creation steps below step by step:
Step 1: Create a "Gift Voucher" product page
In order to create a Gift Card, it will be necessary to create a product page with a specific configuration (Products > Add a product section):
1- After completing the Required Information tab, go to the Delivery tab and disable delivery (in the case of a digital gift card.)
(N.B.: In the case of a paper gift card, the shipment of your card must be managed like any physical product, and you will therefore have to leave the delivery enabled).
2 - Then go to the Price & Stock tab, and set up a specific inventory management as below (still in the case of a digital gift card). This configuration will make it possible not to manage stock on your product without impacting your ordering process:
2 - Now go to the Photos tab and add the image of the gift card. To create this visual, we advise you to use the free software Canva.com.
3 - Then go to the Variants tab to create simple variants. These variants will correspond to the values of the gift cards that you will offer to your customers.
Enter the amounts in the "Name" column and the linked values in the "Price incl. VAT" column (e.g.: €10, €20 ...).
⚠️ N.B.: Whether it's a paper card or a digital card, your product must include a weight. A weight greater than 0g is required for the order process to be completed normally:
- For a paper card, just fill in the actual weight of your card with its packaging (e.g.: 100g). You should have enabled delivery above, so shipping your gift card will be like any product in your store.
- For a digital card, you can, for example, enter a weight of 1g on your variants. This weight will not be visible on your store; it will simply allow our system to complete your order process normally.
4 - Go to the Customization tab.
This step will allow your customer to fill in the recipient's information in detail. Each field to be filled in must have its own customization block and must be mandatory (except, potentially, the message).
For your part, this setting will allow you to retrieve the information of the beneficiary of the gift voucher (their email address, name, a message, etc.).
Here is an example configuration:
Step 2: Create the linked discount code
When a customer orders a gift voucher from you, you will need to:
- Create a customized discount code for the gift card recipient. (see tutorial - Set up discount codes on my store)
- Send it to them manually from your email.
Here is an example of setting up the gift card on a WiziShop store.
Step 3: Manage the remaining credit
If, after the beneficiary uses the discount code, there is still remaining credit, simply reissue a discount code of a value corresponding to the remaining credit.
💡 Good to know: This tutorial introduces the creation of a digital gift card. However, you can also offer your customers a paper gift card. In this case, the process is almost identical. When creating the product page, you will just need to ask for the postal address of the beneficiary instead of their email, create this paper gift card yourself (Canva Print offers you this service) and send it by post.
Screenshot of an example of customization on the Customization tab of the product page
💡 Our advice: Feel free to create an informative "Gift Card" page and place it in the footer and in your enhanced menu. This is an ideal place to inform your visitors. It is sometimes difficult for a buyer or beneficiary of a gift card to find information on how it works and the benefits of the gift card. This will allow them to find the answers to their questions.
💬 Do not hesitate to contact your Business Coaches if you have any questions!