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Account security: enable double authentication with Google Authenticator

You have the option to activate the double authentication of your account via the Google Authenticator feature.

This will allow you to add an extra level of security to your account and protect it in case of a password recovery attempt. 

Double authentication activation

The activation of the double authentication will have to be done with the help of your phone.

The first step will be to download the application via the app store on Iphone or via Google Play on Android.

To activate the double authentication, head onto the My Account > Personal Information section.

In this section, you will find the Google Authenticator section, you will just have to activate the button. A QR code will be generated.

Head onto your Google Authenticator mobile application. The last step will be to scan the QR code.

Once the QR code is scanned (or the configuration key is filled in), your account security is now activated on your Google Authenticator application.

Confirming your identity

The next time you will connect to your account, you will be asked to fill in the code from your application in the dedicated field.

⚠️ Watch out:

When you disable the feature, a new QR code will be generated. You will have to verify each time via your phone.

☝️ Good to know

Each user of your store has the possibility to activate this double authentication.

I no longer have access to my phone, what can I do? 

If you no longer have access to your phone, contact the Business Coaches team to unblock the situation.


💬 Feel free to contact your Business Coaches if you have any questions!