Does your customer need help ordering and you want to show them how to do it? Have you encountered a technical anomaly on WiziShop and you want to provide us with more details via video? The Loom tool will allow you to record your screen as well as your voice in a video format and send it just a few minutes.
N.B: This extension is only compatible with the Google Chrome browser.
How do I install Loom?
- Visit the website https://www.loom.com/
- Or directly from the Chrome Store to install the extension.
- Once the extension is installed on Chrome, you will notice a new icon visible to the right of your address bar.
How do I use Loom?
After installation, from any page of your browser, click on the Loom icon and a window will be displayed
The window will allow you to set up your recording:
- With or without webcam (Screen and Camera)
- To capture all the actions performed on your screen (Full Desktop)
- Or only the open tab: your other actions outside of this tab will not be saved (Current Tab)
- With or without sound (Microphone icon), and with which device
- With or without webcam, and with which device
Advanced Options will allow you to:
- Change the direction of your webcam (Flip Camera)
- Upload a photo instead of the webcam feed (Use Photo for Screen Only)
- Hide or show controls (Control Menu)
- Start your recording with a small countdown to prepare (Recording Countdown)
- Choose whether or not to show the recording time (Show Recording Time):
Once the settings have been chosen, start recording via the "Start Recording" button.
As the recording is ongoing, you will notice video controls in the lower left corner of your screen allowing you to cancel, pause or complete the recording.
Once the recording is completed, a new tab will open. All you have to do is copy the link by clicking on "Copy video link" and share it so that your video is viewed.
💡 Quick tip: do not hesitate to record and send a video capture via this tool to your Business Coach if you encounter a problem requiring visual feedback.
💬 Do not hesitate to contact your Business Coaches if you have any questions!