It is possible to export all your orders or a certain selection very simply. This export in CSV format will allow you to find all the important information of your orders.
To import or export your orders, go to your administration area, section Orders > View all orders
The import/export tools will be proposed in the "Other actions" drop-down menu.
Your export file will contain the following information:
Order No.
Order date
Invoice No.
Invoicing date
Customer No.
Title
Customer surname
Customer first name
Number of products
Payment method
Total incl. VAT
Total excl. VAT
VAT (one column per VAT rate – depends on your configuration)
Shipping cost
Gift wrap (yes/no)
Gift wrap cost
Note to be included in the package
Discount voucher
Value of the discount voucher
Current order status
Surname, first name, address, postal code, city, country and ISO of the shipping country
Surname, first name, address, postal code, city, country and ISO of the billing country
Customer email
Origin (website or search engine of origin)
Order comment
Customer comment
Products
Columns by status: abandoned, awaiting payment, pending payment verification, pending preparation, pending replenishment, in preparation, deferred delivery, delivery in progress, delivered, return in progress, delivery issue/return, canceled (with a date if the order went through this status, otherwise the field is empty)
💬 Feel free to contact your Business Coaches if you have any questions!