Closing my account


Before you send your cancellation request, you should check the following details:

  • You are up-to-date with your payments : My Account > Invoices.
  • Your 12-month commitment will soon come to an end, or you have no commitment.

If you wish to close your account before the end of the commitment period, a global invoice including your remaining monthly payments will be edited and debited on the day of closure.

If you have a 12-month commitment, you can check the end date from the top-right corner of your admin area, in your account's drop-down menu.

Send your cancellation request

In accordance with Article 3 of our Terms & Conditions of Use, you can:

  • Send an email to
  • Send your request via the online chat (in the bottom right corner of your administration area)

A Business Coach will get in touch with you as soon as possible.


💬 Feel free to contact your Business Coaches if you have any questions!