Stock
The products’ stock quantities can be viewed directly on BrandsDistribution, on each of the product pages:
On our platform, the Pro Plan allows your store’s and your supplier’s stock levels to be synchronised. Your stock will be updated every day, depending on the stock available on BrandsDistribution, with a safety margin of 1 unit per item.
Delivery
How do I find out about delivery times and charges?
The delivery times and charges are indicated in your Shopping Cart when you place an order:
How do I reproduce these delivery methods on my store?
This tutorial explains how to add and tell your customers about your delivery terms on Dropshipping:
What are the order processing and delivery times on BrandsDistribution?
The BrandsDistribution delivery times vary from 2 to 7 business days depending on the carrier used.
Can I obtain the tracking number for shipped items?
For deliveries by DHL, you can obtain the tracking number by going to “My Orders”, then “Tracking” and clicking on the link to track the delivery of your order. For all other deliveries, BrandsDistribution advises that you contact the relevant carrier’s customer services.
Will my clients know that the product is shipped by BrandsDistribution?
No, parcels delivered to the end customer do not make any reference to BrandsDistribution. The delivery note will only indicate the address of the logistics department.
Can I stamp my logo/brand on the parcels?
It is not possible to stamp your logo or personalize the packaging used for your orders. BrandsDistribution uses plain packaging.
💬 Please do not hesitate to contact your Business Coaches should you have any questions!