Legal resources listed below are only available in French. We strongly advise you to contact your local company authority for further information regarding the regulation of your country.
E-commerce websites are subject to regulations identical to those of distance selling, including mandatory information and declarations (like those relating to consumer protection and VAT, for example).
When you buy a product, it must be in accordance with the intended use and the seller's description. There’s a legal guarantee of compliance for this. This guarantee applies to defects already present on the date of delivery of the product.
Here are the official resources you should use to manage your product guarantee:
💬 Don’t hesitate to contact your Business Coaches if you have any questions!