Stock and delivery: Dropix

⚠️ Dropix is only available in French at the moment. Working with this supplier will require some proficiency in French. 

Stock

The products’ stock quantities can be viewed directly on Dropix, on each product page:

 

mceclip0.png


Dropix' stock and your store’s stock are automatically synchronized, irrespective of your subscription. This is carried out overnight, each day.

 

Delivery

What are the shipping times and costs?

Delivery times and applicable rates are also indicated on each product page: 

 

mceclip0.png

 

By clicking on the supplier's name, you will also access their detailed page, which indicates the carriers they use, the countries they deliver to and the applicable rates:

 

mceclip1.png

 

☝️ Please note: if you place an order with 2 different suppliers, the delivery charges of each supplier are cumulative.

 

How can I reproduce these delivery methods on my store?

This tutorial explains how to add your dropshipping delivery methods and inform your customers:

👉 Dropizi: Delivery


What are the preparation and shipping times for an order on Dropix?

Dropix delivery times vary from 2 to 7 business days depending on the selected supplier.

 

Will I receive a tracking number for the parcels that have been sent? 

Once your order is placed, a tracking number will be available on your Dropix account. The tracking number can be sent to your customer via WiziShop, when you change your order status to "Delivery in progress".

 

Will my clients know whether the item is being delivered by Dropix?

No, Dropix suppliers use plain packaging.

 

Can I stamp my logo/brand on the parcels?

You will need to contact the supplier directly to discuss this matter with them. 


How can I contact Dropix customer service? 

A chat bubble is available at the bottom right of your Dropix dashboard. Alternatively, you can contact customer service by email: contact@dropix.fr and/or visit the Dropix help center.


💬 Feel free to contact your Business Coaches if you have any questions!