URLs of documents (images, pdfs, etc.) uploaded to my FTP

If you have a customized your graphics through an FTP, you will be able to add images, PDFs, flash animations or documents to customize your online store.   

How do I call the uploaded files?

If you have uploaded an image to the "images" folder of your custom FTP directory, the URL of the image will be in the following format :


You can find the number of your template in Appearance > Customize the HTML > Edit my template.  The template number will be displayed in this section once you have customized your template.

There are several types of file you can add to your FTP . Make sure you put them in the right files:

  • “doc” file, only .doc, .docx, .pdf, .xls, .xlsx, .rtf, .odt, .csv, and .txt files are accepted
  • “css” file, only .css style sheets are accepted
  • “images” file, only .jpg, .png, and .gif files are accepted
  • “js” file, only .js
  • “swf” file, to insert your .swf flash files

💬 Do not hesitate to contact your Business Coaches if you have any questions!