If you can't import your products or you don’t see our DropiziRank tool on AliExpress, please check the following points to find out what is causing the problem:
- Are you on a computer? Remember that you can’t import your products from a mobile or tablet.
- Have you logged in to your account on the Dropizi extension?
- Does your browser have an ad blocking extension such as AdBlock or a VPN? If yes, deactivate it and carry out another import test.
- Close and open a new window in Chrome.
- Clear your browser cache to reset your browsing data.
- Remove and reinstall your Dropizi extension.
- Check that you are using the latest version of Chrome, and update it if that’s not the case (go to the settings menu to the right of your address bar).
💬 If the problem remains, please contact your Business Coaches!